ServiceNow & architecture
I design ITSM and enterprise service solutions with clarity and maintainability in mind.
I’m Roman Janulek. I help teams turn complex processes into practical ServiceNow solutions — from design through delivery.
Connecting technology, people’s needs and teamwork.
I design ITSM and enterprise service solutions with clarity and maintainability in mind.
I connect systems, data and processes to make work across teams more effective.
I lead development teams, share knowledge and help turn requirements into practical outcomes.
These anonymised examples outline my role and the focus of each solution.
Technical leadership of SPM delivery, supporting the development team, solution quality and release coordination.
Contributed to standardised onboarding of operational devices and data collection across sites.
Design and technical leadership of automated invoice exchange and approvals using REST APIs.
Technical leadership of a large service catalogue migration to a new ServiceNow instance.
Technical leadership across projects connecting services, order management and integrations.
Developed integrations for cloud resource orchestration and incident management support.
I believe in simplicity, open communication and solutions that make work easier. Beyond projects, I share experience with the ServiceNow community.
I’d be glad to hear what you’re working on and discuss the next step.